How To Get Certified

     

Online Certifications

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Certification Guides
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Help Desk Certification
Computer Certifications Training ProgramsThe help desk industry has grown rapidly over the last thirty years, driven in the first place by the use of personal computing and the need to supply technical information to non-technical people quickly and cheaply. In 1989 the HDI was formed to start to give training and standards to the help desk industry. The HDI have now designed a help desk certification program to make sure that training standards are kept and that help desk professionals have a career and training structure.

A Variety of Different Levels of Certification
The HDI certification program includes the following help desk certifications:
  • Customer Support Specialist (CSS)
  • Help Desk Analyst (HDA)
  • Help Desk Manager (HDM)
  • Help Desk Senior Analyst Certification
These and other help desk certification programs allow the help desk professional to work at all levels of support and management.

Help desk certification is a particularly important career move. When you start to work on a help desk you may be aware of the theory of your product, but helping other people understand technical issues is a very difficult thing. You need guidance and experience in order to improve, and these things are difficult to measure so that other people are aware of your level of competence.

Help desk certification enables you to measure your progress in your chosen career, and also allows you to gain promotion. You can use your help desk certification to gain new jobs and to help you into help desk management, giving you a career path to the top. Help desk certification will allow you to progress as far as you want in your career, and to measure how successful you are.
  Related Certification Training Programs
  University of Phoenix

With convenient class locations as well as online learning, University of Phoenix makes quality higher education highly accessible. Whether you're seeking an associate's, bachelor's, master's or doctoral degree, we can help you reach your goal while you work—and much sooner than you might expect. In fact, University of Phoenix has helped thousands of students achieve the higher education they need to achieve higher success. We can help you too.

Campus Locations
Online
Certification Training Programs: Certificate: Call Center
Request more information from University of Phoenix .
  Heald College

At Heald College, we're dedicated to helping students like you achieve their future goals. Our 18-month associate degree programs will prepare you for a career in Business, Technology or Healthcare. We offer practical, hands-on expert instruction, and small class sizes ensure that you get the one-on-one attention you deserve. Lifetime job placement assistance is available for graduates, and financial aid is available for students who qualify.

Campus Locations
Concord, CA Fresno, CA Hayward, CA
Milpitas, CA Rancho Cordova, CA Roseville, CA
Salinas, CA San Francisco, CA Stockton, CA
Honolulu, HI
Program availability may vary depending on campus.
Certification Training Programs: Network Security-Program
Request more information from Heald College.
  Lincoln Tech® - Allentown

Lincoln Tech® is a career-focused training school that offers short-term Automotive, Skilled Trades, Healthcare and Computers programs designed to get you into the workforce quickly. Programs vary by campus so contact a location near you to see the training options available. Financial Aid is available for those who qualify. With national accreditation, state licensing and nearly 60 years of career education and job placement experience, Lincoln Tech knows what it takes to help give you the competitive edge so you can establish yourself in a rewarding career.

Campus Locations
Allentown, PA
Certification Training Programs: PC Systems and Networking Technology
Request more information from Lincoln Tech® - Allentown.
  Maric College - North County

For 25 years, Maric College has been providing career-based degrees to students wishing to work in the fields of Nursing, Medical Services and Information Technology. Maric College offers an exceptional teaching curriculum that ensures its graduates have to tools they need get ahead. Choose from over 14 fields of study and take advantage of extensive job placement services. Day, evening and Saturday classes are available.

Campus Locations
San Diego (North County), CA
Certification Training Programs: Certificate: Network Technician with Cabling Option
Request more information from Maric College - North County.
  Valencia Institute

Now you can earn the IT certification you need in as little as 3 to 12 months. Valencia Institute allows you to earn your certification the way you want, online or on campus. Be confident with a 90% certification success rate and paid-for re-testing. We also offer a satisfaction, money-back guarantee. If you're serious about earning your IT certification, look no further than Valencia Institute.

Campus Locations
Orlando, FL
Certification Training Programs: MCDST
Request more information from Valencia Institute.
  Pennsylvania Institute of Technology

Earn your diploma, certificate, or degree at the Pennsylvania Institute of Technology and benefit from a quality education. Smaller class sizes mean more individual attention, giving students the support they need for strong skill development. A placement rate of 94% exemplifies an educational environment that concentrates on students’ career success. Choose from diverse programs in business, medical, engineering and technology to enter an exciting career. Financial aid is available for students who qualify. Get started on building your new career today.

Campus Locations
Media, PA
Certification Training Programs: Computer Software & Information Technology
Request more information from Pennsylvania Institute of Technology.
Find a Certification School Near You:
Computer Certifications
.NET Certification
A Plus Certification
A Plus Certification Online Classes
A+ Certification
A+ Certification Online
Adobe Certification
Autocad Certification
CAD Design Certification
CCDA Certification
CCNA Certification
CCNP Certification
CISA Certification
Cisco Certification
CISSP Certification
CIW Certification
CNA Certification
CompTIA Certification
CWNA Certification
Database Certification
DBA Certification
Distance Learning Microsoft Certification Courses
Help Desk Certification
Home Study IT Certification Courses
Information Technology Certifications
Internet Certification
IT Certification
Java Certification
Linux Certification
MCAD Certification
MCDBA Certification
MCDST Certification
MCP Certification
MCSA Certification
MCSD Certification
MCSE Certification
Microsoft Certification
Microsoft Office Certification
Microsoft Office Specialist Certification
MOS Certification
MOUS Certification
Network+ Certification
Networking Certification
Novell Certification
Oracle Certification
Oracle Financial Certification
PMP Certification
Project Management Professional Certification
Project Manager Certification
SCSA Solaris Certification
Security Certifications
Software Testing Certification
Solaris Admin Certification
Sun Certification
Support Center Certification
UNIX Certifications
Visual Basic Net Certification Online
Web Design Certification
Webmaster Certification
Windows Certification

Featured Certifications
Accounting Certifications
Business Analyst Certification
Case Management Certification
Dental Assistant Certification
Financial Analyst Certification
Health Care Certifications
HIPAA Certification
Human Resource Development Certification
Human Resources Certification
Insurance Certification
Managed Care Certification
Medical Coding Certification
Nursing Specialty Certification
PHR Certification
Professional Certifications
Professional Certifications Available Online
Professional Finance Certifications
Risk Management Certification
Six Sigma Certification
SPHR Certification

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